Marketing Insights from A to Z: 80 Concepts Every Manager Needs to Know by Philip Kotler

Marketing Insights from A to Z: 80 Concepts Every Manager Needs to Know by Philip Kotler
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Marketing Insights from A to Z: 80 Concepts Every Manager Needs to Know

by Philip Kotler



Wiley Adobe E-Book 224 pages April 2003







The most renowned figure in the world of marketing offers the new rules to the game for marketing professionals and business leaders alike

In Marketing Insights from A to Z, Philip Kotler, one of the undisputed fathers of modern marketing, redefines marketing's fundamental concepts from A to Z, highlighting how business has changed and how marketing must change with it. He predicts that over the next decade marketing techniques will require a complete overhaul. Furthermore, the future of marketing is in company-wide marketing initiatives, not in a reliance on a single marketing department. This concise, stimulating book relays fundamental ideas fast for busy executives and marketing professionals. Marketing Insights from A to Z presents the enlightened and well-informed musings of a true master of the art of marketing based on his distinguished forty-year career in the business. Other topics include branding, experiential advertising, customer relationship management, leadership, marketing ethics, positioning, recession marketing, technology, overall strategy, and much more.



Philip Kotler (Chicago, IL) is the father of modern marketing and the S. C. Johnson and Son Distinguished Professor of International Marketing at Northwestern University's Kellogg Graduate School of Management, one of the definitive marketing programs in the world. Kotler is the author of twenty books and a consultant to nonprofit organizations and leading corporations such as IBM, General Electric, Bank of America, and AT&T.



Table of contents:



Advertising. Brands.

Business-to-Business Marketing.

Change.

Communication and Promotion.

Companies.

Competitive Advantage.

Competitors.

Consultants.

Corporate Branding.

Creativity.

Customer Needs.

Customer Orientation.

Customer Relationship Management (CRM).

Customers.

Customer Satisfaction.

Database Marketing.

Design.

Differentiation.

Direct Mail.

Distribution and Channels.

Employees.

Entrepreneurship.

Experiential Marketing.

Financial Marketing.

Focusing and Niching.

Forecasting and the Future.

Goals and Objectives.

Growth Strategies.

Guarantees.

Image and Emotional Marketing.

Implementation and Control.

Information and Analytics.

Innovation.

Intangible Assets.

International Marketing.

Internet and E-Business.

Leadership.

Loyalty.

Management.

Marketing Assets and Resources.

Marketing Department Interfaces.

Marketing Ethics.

Marketing Mix.

Marketing Plans.

Marketing Research.

Marketing Roles and Skills.

Markets.

Media.

Mission.

New Product Development.

Opportunity.

Organization.

Outsourcing.

Performance Measurement.

Positioning.

Price.

Products.

Profits.

Public Relations.

Quality.

Recession Marketing.

Relationship Marketing.

Retailers and Vendors.

Sales Force.

Sales Promotion.

Segmentation.

Selling.

Service.

Sponsorship.

Strategy.

Success and Failure.

Suppliers.

Target Markets.

Technology.

Telemarketing and Call Centers.

Trends in Marketing Thinking and Practice.

Value.

Word of Mouth.

Zest.

Notes.

Index.





author information:



PHILIP KOTLER, known as "the Father of Modern Marketing," is the S. C. Johnson and Son Distinguished Professor of International Marketing at Northwestern University¡¯s Kellogg School of Management, one of the premier marketing programs in the world. He is the author of twenty-five books and a consultant to nonprofit organizations and leading companies such as IBM, General Electric, Bank of America, AT&T, and Michelin.